You must have your confirmation and ID to get your tickets.
Tickets are valid for one visit during the month of purchase. All sales are final. Tickets are not transferrable to another month.
Please make sure to check Zoo Miami's hours in advance to verify that they are open on the day you wish to visit. www.zoomiami.org
TO REDEEM ZOO MIAMI TICKETS, PLEASE READ THE FOLLOWING CAREFULLY:
13-22 year olds MUST be present at the Ticketing Building and provide printed email confirmation with name, valid order number, expiration date AND one of the following forms of ID, to be able to redeem tickets: school-issued student ID; report card that indicates student is between the ages of 13-22; print-out from school’s parent/student portal or online school that displays student’s name, birthdate, and grade level; or government-issued ID such as driver’s license, state ID card, birth certificate or passport.
If presenting a college ID, must also present ADDITIONAL form of ID showing proof of age. Only students in the age range (13-22), will be allowed to pick up tickets. Tickets may not be picked up in advance. All sales are final. NO REFUNDS OR EXCHANGES.